FAQ

How do I order?

Please email jolenesweets@gmail.com to check on availability.  Dates often book quickly. However, if you're having a sweets emergency, please check in to see if I have availability for that last minute request!  

Where Is Your Shop Located?

I bake out of a licensed kitchen in Ashland OR and do not have a store front location.

I Need Something Today!

Unfortunately, orders need to be placed at least 24 hours in advance, as all items are baked from scratch and fresh to order.  

Do You Deliver? 

Yes (based on availability).  Within Ashland city limits $10 and other Rogue Valley locations for an additional fee. Unfortunately I do not ship at this time.

Do you have gluten-free products? 

I do have a few items that are made gluten free and care is taken when handling gluten free products.  However, I am not a dedicated facility and accidental cross contamination is possible.  For anyone with severe allergies or reactions, I recommend going to a dedicated gluten free facility. 

Do you use fondant?

All of my cakes are finished with buttercream, cream cheese, ganache or whipped cream.  Fondant is used sparingly for accents or small decorations on the cake.

How do I pay?

Emailed invoice will include a secure link for card payment.  Venmo and Zelle also accepted.  All orders require payment in advance.

Do you offer tiered cakes?

I have layered cakes (stacked cakes the same size) but I do not offer tiered cakes (two or more different sized layered cakes, stacked on top of one another).